Tenant Recommendations

Once again, thank you for making our tenancy so easy and for being so accommodating and friendly with all correspondence and requests.
A Niere

I wanted to say a massive thanks to you for being so lovely to deal with and for your help. The service we received from you & your colleagues was wonderful - something you don't often come across these days!
Harriet

Thank you for your professional and friendly service and for the beautiful gift. It has been a pleasure being a tenant so far and I look forward to remaining with you.
G Alder

It has been a pleasure having you and Nicole as an agent, providing hassle fee, reliable and prompt service, especially during what was at times a stressful period of open inspections. Thanks again, I definitely have no problem in recommending you to friends and utilizing you as an agent when I eventually get an investment property.
Geoff Wintle

Yadera and I would like to thank you for the lovely gift that was left for us in the apartment. We were most impressed by the professionalism shown by all members of your agency that we have dealt with. It was very refreshing especially in the light of our experiences with other real estate agents.
Please pass on our thanks to Melanie, we would definitely recommend your agency to others.
Jack and Yadera

So far you have been the best real estate agents to deal with, prompt responses and have been so thorough and doing things the right way which we really appreciate, i.e. you were the first agents in our five years of renting to conduct an inspection!
Carolyn and Jason

"We would like to thank both yourself and the landlord for the prompt response in fixing the maintenance problems at our apartment. It was so nice to have these issues resolved, without us having to follow them up, and we really appreciate your assistance. "
Lauren & Darren

"I just wanted to compliment you on the fact that you actually give people the time of day. It's very refreshing especially in the current rental market. Well it had to be said... because of you there is a huge difference between yourself and other agents I have dealt with of late. "
Fadi

But we were so impressed with your'e service that we recommend you to friends that are looking for a rental. Thanks.
A Carlisle

I wanted to thank you, as we did apply for a couple of your properties & were very impressed with the organisation you all showed, emailing us potential properties etc. There aren't many realestate agents in Melbourne that really care that much, so well done to your team.
P Dean

Thanks again so much for responding to my email, unfortunately not many people even give you the time of day, little own respond to emails. I appreciate your professionalism so very much.
M Hughes

I am very impressed with your professionalism and your outstanding
commitment to potential rental clients. You leave other real estate agents
way behind. It is a pleasure to be associated with you.
Fiona H

I would certainly like to express my sincere thanks for the lovely bottle of red and frame I received...very much appreciated.A very nice touch indeed!
....if all agents were like you guys the world would certainly be a happier and more professional place!(I have been talking to some of my friends about M.D and just letting them know about the offer of the trailer, wine etc and all were certainly impressed and envious!...you might have some further business down the track from them...).
Again my sincere thanks.
J Nathaniel

Many thanks with everything surrounding our time at 9 Scarborough Place. You've been truly outstanding amongst the world of real estate agents - service etc. has been second to none and it is appreciated.
J King

Thankyou for your reply. I commend you on the service I have received from you and your colleagues to date, something that is rare in renters market. I have been very impressed by your various forms of notification and follow up, and will recommend your agency to others in future whether it be renting or buying.
A Gillies

I appreciate you letting me know and for forwarding the information regarding the new property.
I would have to say that with the current rentals situation in Melbourne, yourself and your colleagues are some of the most enjoyable and approachable professionals to deal with.
C Selkirk

I have to say it was very good dealing with yourself and your company for this inspection. It is rare to find an estate agent that follows up correspondence so quickly, if at all. This was very refreshing.
Stacey

After dealing with a number of real estate agents over the past few years, I found that none were very helpful and they were all not very professional.
Until I rented through Melanie Dennis. They made moving so easy (with the courtesy trailer) and the service was great. I have told all of my friends how great they were and I would highly recommend Melanie Dennis to anyone. The best by far.
David

We popped into ‘new home’ last night - everything is looking great. We were very excited to find our hamper of goodies, thank-you so much! Moving can be quite tiring and we appreciate the extra effort you have made with the hamper and the availability of the trailer.
Looking forward to enjoying the wine and nibbles when we have moved in!
M Robinson

"With reference to the service provided by your firm I commend yourself and your team!! From my initial phone call to Nicole, to the signing of our lease this morning, Nicole has held herself very professionally. Nicole has a very good approach to dealing with people as I think she is aware it is a stressfull time to be moving. It has been an absolute pleasure in dealing with her throughout this process. It has been very smooth and stress free.
Luke and I would again like to say a BIG THANKYOU !! to you both."
S Mckenzie

"Just wanted to drop you a line to say it's been a pleasure dealing with you for the past 20 months when renting this property and we're sorry we won't be dealing with you anymore.
As you know we moved down from Brisbane really quickly and found that your level of service and commitment to provide quality houses for clients and tenants was outstanding in the Melbourne marketplace - you stood apart from the rest - by a country mile!
We would have no hesitation in recommending your services to friends and family who are moving down here.
It's been a pleasure and we have really enjoyed dealing with you. Thanks for being so prompt to all our concerns (not that there were many at all!).
Best of luck with the future of your company, we wish you every success."
G & H Chippindall

"I wanted to thankyou for your professionalism whilst I was a tenant, you have really been a pleasure to deal with over the past twelve months. Good luck with your continued success in the future."
K Abblitt

"Having been renting for the pass few years, I have noticed common negative feelings towards residential leasing agents, a reputation of being rude, unfriendly and arrogant. However, Nicole Spies from Melanie Dennis Real Estate has been the most professional, sincere and helpful property manager I have ever been associated with. Her dedication to services has been exceptional. Well done to the team!"
H Nguyen

"Thank you very much for the fantastic 'welcome' package that was waiting for us on moving day. It was VERY much appreciated (especially the wine & chocolate!)"
J Donohoe & A Mino

"Due to work commitments our family has moved several times. We have found MD Real Estate a very professional agent."
N & C Turner

"Melanie Dennis Real Estate stand out from any other agent I have dealt with. From the moment we first made contact regarding one of their rental properties we were given all the information we could require.
As a rental client, it was refreshing to be treated as important and precious - and this was before we had committed to any agreement with their company.
I recommend MDRE to anyone I meet who is looking for a rental property, as their service is excellent, and the personal touch unmatched."
E Wilson

"We are very happy with dealing with your professional, friendly, always available, very reliable agency."
G & H Chippindall

"Also I wanted to say it was a pleasure talking with Nicole over the phone. She was very nice and helpful, unlike alot of unnamed 'agents' I have spoken to."
S McKenzie

"I just wanted to say that was the best experience I've had with a real estate agent. I felt really at ease and was answering questions that usually would make me wary. After hanging up the phone, the thought that ran through my head was 'Wow, she's good. I wonder if I can work here.' Don't ask me why but yeah. I thought I'll let you know (I've never had the urge to before). Thanks"
J Lee

"It is with pleasure that I provide this testimonial of the professional and friendly service provided to me by Melanie Dennis Real Estate.

I am a landlord myself having bought and sold a number of properties over the past 15 years. However, I had not rented for many years and in my dealings with other property managers I had come to expect poor levels of service as a renter.

Therefore, I was extremely surprised to be treated with the high levels of respect and courtesy by Frida Raspa and Melanie Dennis. From the initial viewing of the property through to completing the leasing documentation, moving in and post - move follow up, Frida Raspa and the team proved themselves to be highly professional and Melanie Dennis Real Estate a well run organisation.

I have been so thoroughly impressed with Frida Raspa and Melanie Dennis that I intend to transfer my current investment property to their management and I have no hesitation in recommending Melanie Dennis Real Estate to both prospective landlords and renters seeking high levels of customer service and professionalism."
Jane

"The moment we walked into the initial inspection of our prospective rental we noticed Melanie Dennis Real Estate operates in a much more professional league. The balloons displayed at the front of the house not only makes the house much easier to find but it creates an "easy-going" atmosphere. Melanie and Freda (?) were approachable and friendly on that day and indeed have continued to be so. I recommend Melanie Dennis Real Estate to any prospective landlord or vendor who require a reliable and professional outfit to manage their investment property. Keep up the great work! We look forward to our tenant lease with you."
Ms N Jones, Ms T Jones & Ms K Hadley

"I have no hesitation in highly recommending your firm to any prospective tenant or landlord."
G Wall

"Thanks very much for getting back to me and for your positive feedback! I must say the brief experience I've had in dealing with your company has been very impressive, the service is terrific. Keep up the good work!"
P Schroeder

"Melanie Dennis Real Estate have provided me with excellent customer service from the moment I first contacted them. I was blown away with their personal approach after dealing with many other real estates who don't seem to care about individuals. The staff are friendly and always willing to help out or offer assistance when needed. Service with a smile! Thanks guys!
Have a great day!"
C Howden

"I appreciated that everyone I have dealt with at Melanie Dennis Real Estate have always been extremely helpful and friendly and polite."
K Hermeler

"I wanted to let you know that we found dealing with you a very professional interaction, which is pleasant as a renter, as most agents are not very helpful. If I need to re-leasae any of my proprties, I will definitely consider changing to you.
Thanks again."
D Ward

"I have rented for many years, and have never had the quality and efficiency of service I have had with Melanie Dennis. Every request was treated as a priority and followed through to completion. The communication was always courteous and professional, and if I owned a rental property, Melanie Dennis would definitely be my agent of choice to handle my property. Melanie, we have really enjoyed living here, and I'm sure the next family will enjoy it too."
S & L Wakelin

"Excellent service especially helping with electricity, phones etc which made our move very easy."
Mr A Niere & Ms J Paul

"I have been renting since I moved out of home which is 21 years ago, and I have to say that Melanie Dennis Real Estate is the best I have ever delt with. Melanie and Frida are the 2 most professional and genuine agents I have met."
M Wilson

"This is my 4th rental property and Melanie Dennis is my 4th Real Estate I have dealt with. Melanie Dennis is by far the easiest real estate agent I have dealt with and offers a fantastic customer service."
Mr & Mrs D O'Dwyer

"Thank you so much for all your advise and outstanding service. You have already proved to be the best agent with the best service in Victoria - Beleive me I have contacted many in the last month or so!"
Anita H

"I have really enjoyed working with you over the years and watching your buisness grow...all due to your dedication and personal service (not to mention hard work!). I wish you continued success and thanks for all the help and friendship you have given me."
C Gilbert

"I wanted to let you know that we found dealing with you a very professional interaction, which is pleasant as a renter, as most agents are not very helpful."
D Ward

"1st Class service from Melanie Dennis Real Estate."
J Carmody

"Frida is the best property manager / real estate agent we have dealt with in either WA or Vic!"
Dr T Phillips & Dr S Richardson

"We are very satisfied with the service given by our Property Manager. After having a very ordinary one previously it was fantastic to be offered excellent service."
Messrs S Clark, T Davis & L McCallum

"Fantastic service - would recommend you to anyone!"
Ms E Wilson & Mr J Smith

"We would like to say thank you very much for all your help while we were looking for a rental property. Since we started (it has now been a couple of months) we found it to had been very difficult to find a decent place, let alone decent service from property managers and office staff. From the moment we made contact with you about a property, your service was extremely efficient, helpful and professional. And even though we didn't end up renting through Melanie Dennis Real Estate, we are very grateful for your great service and wanted to let you know this."
C Smith

"Excellent customer service as well. Previous agents I have dealt with in the past have been very inactive. Really appreciate not only Melanie's initial prompt reply, but also your follow up e-mail. "
J Bird

"And again, I'd like to express my thanks to Frida. I found her to be professional as well as obviously being attuned to what clients require and like. Frida has a down to earth and friendly nature, and if it wasn't for her suggestion, I may never have set my eyes on this apartment!!"
C Hartigan

"I am very impressed with your professionalism and your outstanding commitment to potential rental clients. You leave other real estate agents way behind. It is a pleasure to be associated with you."
F Hills

"Good service needs to remembered, but excellent service and customer orientation needs to not only acknowledged but recommended to others; and I'm certainly happy to do that based on our experience with your team. "
R Wylie

"I found Melanie Dennis Real Estate to be by far the most professional and helpful of all the real estate agents I dealt with in my search for a property in the inner Melbourne region. Melanie (and the team) were prompt, professional and helpful in all their communications. One of the reasons I chose an apartment through Melanie Dennis Real Estate was the assurance I felt that I would be serviced in a professional and helpful manner with Melanie Dennis Real Estate providing the service. I highly recommend the services of Melanie Dennis Real Estate to anyone looking for a quality real estate agent to deal with. Thank you Melanie (and the team) for all the helpful and professional work you have done. "
M Fuller

"My partner Darren and I are fairly dismayed at the really poor attitude of some agencies towards prospective tenants, and your approach immediately sets you apart from the pack. "
B Freeman

"Moving can be quite tiring and we appreciate the extra effort you have made with the hamper and the availability of the trailer. Looking forward to enjoying the wine and nibbles when we have moved in! "
M Robinson

"Thanks so much for your help in organising this property: it's staggering that less than 48 hours ago I didn't even know about Hanslope Avenue, and now it's ours to lease. That's fabulously efficient and a wonderful recommendation for your agency. We have been looking for suitable rental properties for some weeks, and none of the other agents come close to you in terms of efficient and helpful service. "
C Friday

"I must say I am impressed, you are the 'Hardest Working Real Estate Agents' of the real life, :) appreciate your mail after hours, makes a difference!! "
P Lokhande