

NEW TENANT TERMS AND CONDITIONS
I have now watched the Tenancy Welcome Video from Domain & Co.
I have read the information supplied and understand from the welcome video;
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The importance of the tenancy agreement and understanding the terms and conditions
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That I must update the team at Domain & Co with any change for details for either contacting me or my circumstances such as my employment
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How I can complete my utility connections through OnTheMove
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That I need to book a move with my owners corporation (if applicable) and charges for the failure to do so will be my responsibility
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How the first month’s rent and bond payment is to be made and received prior to key collection
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That the RTBA will send me an SMS and email and I will accept it as soon as I have received it
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That the condition report is to be returned with our notes within 3 business days of receiving the same (in a pdf version if emailed)
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That insurance for my contents is my responsibility no matter the reason it is required
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How I am to make maintenance requests both general and emergency repairs
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What is after hours emergency maintenance and how I am to report it
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I am to seek written approval for any additions or alterations to the property
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The process for routine inspections including the photo/video evidence that is required
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The process for rent and lease reviews
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What I should do with mail to my new home that is not addressed to me
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The rent payment method, due date and the no tolerance to rent arrears if I do not keep the Domain & Co team advised
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What happens if my rent ever dishonours
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How rent is calculated and understanding the rent in advance method
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How to take care of the property
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How to avoid mould growth within the home and how to treat it if required
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There is no smoking within the home
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That the smoke alarm will be serviced annually
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If there is any issue with the smoke alarm to contact the team at Domain & Co immediately
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I am to advise the Domain & Co team immediately if there is a change in occupancy & that no new tenants will be added to an agreement
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There will be an administration charge to remove a named tenant from the agreement
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The process for when I am ready to vacate the property
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That there will be charges involved along with rent payments until a new tenant is found if I am to end a tenancy agreement earlier than the date I have signed for
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The Domian & Co website tenant fact sheets that are available for my knowledge
I understand that communication is the key between a good relationship with our agent and we, along with the team at Domain & Co, have both agreed to make sure we reply to each other’s correspondence in a timely manner and to be courteous and professional in our dealings at all times.